FAQ Condo Rentals Aruba

Even though there are no bus stops in front of our location, the closest bus stop is in front of the Saint Ann Church, which is approximately a 13 minutes’ walk to Palm Aruba Condos. If you would like more information about specific bus routes and connections, please let us know.Taking a taxi is always an option and we will be happy to arrange one for you.Off course you can be your own driver and roam about the island whenever you please, we will gladly recommend you a car rental and can even assist you in the process.

We will gladly help you out with renting a car for your trip. When booking your stay with us please let us know that you’d like for us to arrange a rental vehicle for you.
We will then send you an email with information including pricing, about the various vehicle options available for your trip. You’ll also need to provide us with your flight arrival details (airline, flight number and arrival time) for us to complete the car reservations. Your condo reservation will serve to secure your car rental reservation. We will then make all the necessary arrangements and confirm everything with you via email. You’ll be glad to know that there is plenty of free and secure parking available at Palm Aruba Condos.

We are happy to arrange for one of our trusted taxi service providers to pick you up at the airport and transport you to Palm Aruba Condos. We will make sure that a taxi is waiting for you, however it will be up to you to submit cash payment to the taxi for your ride. We do not charge anything for this service. Regulatory taxi fares are applicable, and it includes 1 large luggage piece per passenger, hand luggage is not counted. Extra luggage will be charged at about $2 each.

Getting to the best beaches including Eagle Beach and Palm Beach couldn’t be easier. Just exit the premises of the complex and it’s one straight walk to the left! The walk is a little more than 1 kilometer (0.62 miles) which is about a 15 minutes’ walk or just a few minutes by car.

Palm Aruba Condos Resort has a special collaboration with Moomba Beach to allow our guests to use their palapas (large, sturdy, thatched umbrellas) and beach chairs free of charge, subject to availability. If you’d like to take advantage of this arrangement, we’ll provide you with a special Aruba Wine and Dine card you can use for this purpose.

Local tip: Most of our beaches have straw cabanas (huts) and palapas available for public use on a first-come-first-served basis or for rent.

We regret to inform you that we do not have beach chairs, however we do have a special collaboration with Moomba Beach that allows our guests to use their palapas (large, sturdy, thatched umbrellas) and beach chairs free of charge, subject to availability. If you’d like to take advantage of this arrangement, we’ll provide you with a special Aruba Wine and Dine card you can use for this purpose.

You’ll be pleased to find beach towels in each of our condos. The amount of beach towels available in each condo is based on the sleeping capacity of the specific condo.

Yes! Palm Aruba Condos Resort has four full-size gas BBQ-grills and picnic tables available for use by all guests and property owners. Certain rules apply fur the use and upkeep of these common BBQ grills; please inquire about these rules at the front desk.  We do recommend to reserve your grill ahead of time to ensure availability.

We are very proud of our location since we are in very close proximity of great restaurants. Just outside our premises you will find a variety of international as well as local cuisine. You can always ask our team at the Front Desk fro recommendations and reservations.
Additionally, all our condos come with a full-equipped kitchen and we do have outdoor BBQ grills for when you feel like staying in.

Our grocery service is executed based on a shopping list of required groceries, to be provided by you. The provided list will be purchased on the day of your arrival (a day prior to arrival if arrival day is a holiday) and appropriately stored in your unit prior to your estimated check-in time. A 15% service charge, with a minimum of US$10, is applicable to your actual grocery bill, and your grocery payment takes place cash at check-in. Please send us your grocery list at your earliest convenience if you would like to make use of this service, or at least a few days prior to arrival.

Yes! Palm Aruba Condos has five floors and four elevators for your convenience. Although we don’t offer bellhop services, a luggage cart is available for you to use when you arrive with your luggage.

Yes! Hot water is available in all our deluxe condos.

Your unit will be cleaned prior to and after your stay. Guests who are staying longer than one week receive a free weekly full cleaning service. If additional cleaning is desired we will be happy to arrange that for you at an additional cost as described below

Light Service:
Sweep the room and tidy the bed with SAME linens. Tidy kitchen and living area (take out trash) and change of dirty towels.

 Full Service:
The room will receive a full cleaning. So Sweep, mop, change linens and dirty towels, plus new standard stock of guest supplies. And complete cleaning of kitchen and living area.

1 Bedroom  Departure Cleaning $100 – Full Cleaning $75 – Light Cleaning $45
2 Bedroom Departure Cleaning $125 Full Cleaning $100 – Light Cleaning $70
2 Bedroom Loft Departure Cleaning $140 Full Cleaning $115 – Light Cleaning $80
3 Bedroom Departure Cleaning $165 Full Cleaning $125 –  Light Cleaning $95

Our dates are fully flexible, so you may arrive or depart on any day of the week, and your length of stay can be any amount of days (minimum 7 nights in super high-season, December holidays, and 3 nights in other seasons). Nonetheless, please let us know your firm dates at your earliest convenience since the (super) high-season weeks are likely to be fully booked a long time in advance.

Yes! Palm Aruba Condos Resort offers a package of a full-size crib with linen and a high chair available at $12.50 per night.

Palm Aruba Condos does not currently offer this service to our guests on-site, but it is very easy to make your own mobile phone rental arrangement from local providers such as Digicel and Setar who have offices at the airport.